At Mehvana, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return or refund according to the conditions mentioned below. By placing an order on our website, you agree to this refund policy.
We accept return requests within 7 days of product delivery. The item must be unused, unwashed, and in its original packaging with tags intact. Products that show signs of wear or damage caused by the customer will not be eligible for return.
Once we receive the returned item, our team will inspect it and notify you regarding approval or rejection of your refund. Approved refunds will be processed to the original payment method within 5–7 business days.
Key Points: • Return request accepted within 7 days of delivery • Product must be unused with original tags • Refund processed after product inspection • Shipping charges are non-refundable • Exchange allowed only for defective items • Refund timeline: 5–7 business days
Certain items such as customized products or sale items may not be eligible for return. Customers must contact support with order details to initiate return or refund request.
Need help?
Contact us at {email} for questions related to refunds and returns.
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